2. Privacy Policy
Blockify Studio ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our blockchain development services, visit our website, or interact with us.
2.1 Information We Collect
Personal Information:
- Contact information (name, email address, phone number, company name)
- Business information (company size, industry, project requirements)
- Payment information (billing address, payment method details - processed securely through third-party processors)
- Communication records (emails, messages, meeting notes, project discussions)
- Account credentials (for client portals or project management systems)
Technical Information:
- Website usage data (IP address, browser type, device information, pages visited)
- Cookies and tracking technologies (for analytics and site functionality)
- Project-related data (smart contract code, technical specifications, blockchain addresses)
- Security logs and access records
2.2 How We Use Your Information
- Service Delivery: To provide blockchain development services, communicate about projects, and fulfill contractual obligations.
- Business Operations: To process payments, manage client relationships, and improve our services.
- Communication: To respond to inquiries, send project updates, and provide customer support.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Security: To protect against fraud, unauthorized access, and security threats.
- Marketing: To send promotional materials (with your consent) and inform you about new services.
- Analytics: To analyze website usage, improve user experience, and optimize our services.
2.3 Information Sharing and Disclosure
We do not sell your personal information. We may share information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operations (payment processors, cloud hosting, analytics tools) under strict confidentiality agreements.
- Legal Requirements: When required by law, court order, or government regulation, or to protect our rights and safety.
- Business Transfers: In connection with mergers, acquisitions, or asset sales, with notice to affected users.
- With Your Consent: When you explicitly authorize us to share information with third parties.
- Blockchain Networks: Smart contract code and blockchain transactions are inherently public. We cannot control information once deployed to public blockchains.
2.4 Data Security
- Security Measures: We implement industry-standard security measures including encryption, secure servers, access controls, and regular security audits.
- Smart Contract Security: We conduct security audits and best practices, but clients are responsible for additional audits before mainnet deployment.
- Data Retention: We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
- Breach Notification: In the event of a data breach affecting your personal information, we will notify you and relevant authorities as required by law.
2.5 Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access: Request access to your personal information we hold.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
- Data Portability: Request transfer of your data to another service provider.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Cookies: Manage cookie preferences through your browser settings.
To exercise these rights, contact us at sales@blockifystudio.com.
2.6 Blockchain-Specific Privacy Considerations
- Public Blockchains: Information deployed to public blockchains (Ethereum, Solana, etc.) is permanent and publicly accessible. We cannot delete or modify data once deployed.
- Wallet Addresses: Blockchain wallet addresses may be linked to transactions and are publicly visible on blockchain explorers.
- Smart Contract Data: Smart contract code, state, and transactions are publicly viewable. Sensitive business logic should be handled off-chain.
- Private Blockchains: For enterprise solutions, we can deploy to private or permissioned blockchains with enhanced privacy controls.
2.7 International Data Transfers
Blockify Studio operates globally. Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
2.8 Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
2.9 Cookies and Tracking Technologies
- Types of Cookies: We use essential cookies (required for site functionality), analytics cookies (to understand usage), and marketing cookies (with consent).
- Third-Party Services: We may use third-party analytics and advertising services that use cookies and tracking technologies.
- Cookie Management: You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
2.10 Changes to Privacy Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or website notice. The "Last Updated" date at the top indicates when changes were made. Continued use of our services after changes constitutes acceptance of the updated policy.
2.11 Contact Us
For privacy-related questions, requests, or concerns, please contact us:
Data Protection Officer: For GDPR-related inquiries, contact our Data Protection Officer at the above email address.